Cake Decorating Questions Any questions related to cake decorating (techniques, tools, recipes, etc.) should be posted in the private Cakeheads Facebook Group. Shawna checks in on the group daily, and will do her best to help you figure things out. There is also a growing community of cake decorators in the group eager to offer support and advice. (Be aware, chocolate and wine may be involved.) All Other Questions If you are having any technical difficulties with your account and/or the website, please send us an email at firstname.lastname@example.org and we’ll take good care of you.